Delete account and data

This page explains how to delete your ByggExp account and the personal data associated with it. ByggExp is provided by Real Marketing s. r. o. (company ID 53551958).

How to request deletion

• In the app: open ByggExp and go to My account → Delete account. Your account and associated data are then deleted as described below.
• By email: if you cannot access the app, send a request from your registered email address to support@byggexp.se with the subject “Delete account”. We handle requests without undue delay.

What data is deleted

On deletion we remove: account details (name, email, phone, role, profile picture), in-app messages, photos you uploaded, and location-related and other personal information linked to your account.

Data that may be retained

Some data must be kept to meet legal requirements even after the account is deleted: staff-ledger records are kept for at least 2 years and accounting/invoice records for 7 years. For employees’ data we normally act as processor for the employer, who is the data controller; parts of the data may therefore belong to and be retained by the employer.

Contact

Real Marketing s. r. o., Gessayova 2616/14, 851 03 Bratislava, Slovakia. Contact address in Sweden: c/o Alexander Gerhard, Ekbacksvägen 32, 168 69 Bromma, Sweden. Email: support@byggexp.se.